BENEFITS OF USING AN EMAIL In the business world, efficient communication is very important. When information reaches the intended recipient on time, they are able to act and pass the relevant output required in the next stage of the business processes. If the messaging chain is uninterrupted, then decisions making processes are fast tracked. This has the effect of increasing productivity, high sales volumes, profits and ultimately stakeholders’ value. When staff in various departments are issued with email addresses upon been employed, they are able to send reports on their performance to the seniors who are able to make a timely intervention and decision. More so, communication to more than one person can be done simultaneously. Second, it is cheap to send communication by use of an email. In large organizations, senior staff may need to travel outside the country but are equally required to give direction on critical matters in an organization. But with improvement of information technology such staff can be able to have their email addresses liked to their phones, tablets or laptops and can be able to be consulted even when away in a cheaper way than making a telephone call.
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Third, with email help, a trail of correspondence is recorded and can be retrieved in event there is a dispute. More so, it serves as a good reference so that a party to communication can remain relevant to the subject been discussed. An email helps by tracking the time and date of communication between staff and customers. Such thread helps in monitoring which staff is not responding to request of customers inquiry
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Fourth, Confidentiality of information can be preserved by use of an email. It is possible to pass sensitive information or data to the intended person without compromising its safety. This is because; emails are only accessed through the passwords to the mails. So no unauthorized person can get access to the data unless specifically sent to. Tracking of email address that has been used to leak sensitive customer detail is very possible by simply conducting a system audit. That way, the culprits can easily be brought to book because the address is and passwords are unique to the owner of the email addresses. It is therefore very clear that email has so many benefits to an organization and should be adopted by all organizations for purposes of communication. With emails, efficiency in messaging has been well demonstrated and cannot be over looked besides the cutting of operational costs associated with other ways of communicating like telephone. Record tracking has come out strongly and the question of misquoting does not arise. A company image is enhanced by use of the email address. It also provides written communication unlike other traditional approaches like a telephone that have no records of the correspondence. Therefore it is important to set up an email address for the company from the onset.